We are a commercial heat pump specialist working with UK businesses and public-sector organisations to replace ageing gas and oil boilers with low-carbon heat. We are not a general building contractor who fits heat pumps on the side, and we are not a domestic installer scaling up beyond our depth. Commercial and non-domestic heating is what we do: air-source, ground-source, hybrid boiler replacements, high-temperature process heat, and heat networks for larger sites.
Why we focus on commercial heat only
The commercial market is genuinely different from the domestic one, and treating it as a scaled-up house is how projects go wrong. The £7,500 Boiler Upgrade Scheme that drives the domestic market does not apply to commercial buildings, so the funding playbook is entirely separate. Commercial buildings have high, year-round heat demand profiles, plant rooms with their own constraints, electrical supplies that may need a network upgrade, acoustic limits on external units, and finance and tax considerations that a homeowner never faces. We built the business around those realities rather than retrofitting a domestic process onto them.
How we work
Every project starts with a heat-loss survey and a review of at least twelve months of your gas or oil consumption. We do not size from floor area or rules of thumb. We model air-source, ground-source and hybrid options side by side from your own data, with running cost and carbon for each, and we share the full model so you can stress-test it or get a second opinion. We design for low flow temperatures to maximise the Seasonal Coefficient of Performance, and we survey your existing emitters first so you do not pay for a strip-out you do not need. We are independent of any single manufacturer, which means we specify the unit that suits your building rather than the one we happen to stock.
We quote performance to the recognised standards, BS EN 14825 for SCOP and BS EN 14511 for rated COP, so our figures are directly comparable to any other compliant supplier. That matters because the heat pump market is full of optimistic numbers, and a SCOP quoted under different conditions is not a like-for-like comparison. If you have been burned by an over-promised quote before, the answer is to insist on standards-based figures modelled from your real consumption, which is exactly what we provide.
Accreditation and compliance
We hold MCS certification and work to the MCS 025 heat-pump installer competency standard. Our refrigerant work is carried out by F-Gas certified engineers in line with the UK F-Gas Regulation, and we are electrically registered with NICEIC. Where a project retains or adds a gas boiler in a hybrid design, that work is Gas Safe registered. We carry out BS 4142 acoustic assessments as standard rather than as an afterthought, because external-unit noise is one of the most common reasons commercial installs hit planning trouble. For public-sector and enterprise procurement we hold the ISO 9001, 14001 and 45001 management standards that those tenders typically require.
Funding and the commercial maze
We navigate the commercial funding routes that the domestic scheme cannot reach: the Public Sector Decarbonisation Scheme for public bodies, the Industrial Energy Transformation Fund for eligible industrial sites, the Green Heat Network Fund for multi-building schemes, and full expensing or the Annual Investment Allowance for any business. We have prepared applications across these schemes and we build the funding strategy into the project from the start, rather than treating it as paperwork bolted on at the end. Our grants and funding guide sets out which routes apply to which kind of organisation.
What you can expect from us
We plan changeovers around your operating calendar, typically spring or autumn rather than a peak-heat week, and on phased or hybrid designs we can keep your existing boiler live through commissioning so you are never without heat. We are straight about whether a heat pump suits your building. If the emitters are wrong, the supply is constrained, or the numbers simply do not work, we will say so rather than sell you a system that disappoints. Annual servicing and remote monitoring keep the system performing against its design, and a well-maintained commercial heat pump has a service life of around twenty years, with ground arrays lasting longer still.